Privacy Policy

How We Handle Personal Data
1. About This Policy
1.1. We drafted this document to meet the requirements of Moldova’s Law No. 133 of 08.07.2011 “On the Protection of Personal Data,” along with all subsequent amendments. It describes how personal data moves through our systems and what safeguards Chauffeur Driven Worldwide SRL, IDNO 1021600037741 (from here on, “the Operator”), puts in place to protect it.
1.2. Respecting the rights and freedoms of every person — including privacy and the confidentiality of personal and family life — is the foundation of everything the Operator does.
1.3. This Policy governs every piece of information the Operator may collect about anyone who visits https://mychauffeurdrive.us/.
2. Terms We Use
2.1. Automated processing — any handling of personal data carried out with computer technology.
2.2. Blocking — pausing the processing of personal data for a period of time, unless the pause is needed to verify or correct that data.
2.3. Website — the full set of visual and informational materials, software, and databases that together make MyChauffeurDrive.us accessible online.
2.4. Personal data information system — the databases holding personal data, combined with the technology and equipment used to process it.
2.5. Depersonalization — any step that makes it impossible to trace personal data back to a specific User or data subject without additional information.
2.6. Processing — any operation or series of operations performed on personal data, whether automated or manual. This covers collecting, recording, organizing, accumulating, storing, updating, correcting, extracting, using, transferring (distributing, providing, granting access to), depersonalizing, blocking, deleting, and destroying data.
2.7. Operator — any state or municipal body, company, or individual that organizes and/or carries out personal data processing, alone or alongside others, and that decides why the data is processed, what data is involved, and what is done with it.
2.8. Personal data — any information connected, directly or indirectly, to a specific or identifiable User of MyChauffeurDrive.us.
2.9. User — anyone visiting MyChauffeurDrive.us.
2.10. Provision — sharing personal data with one particular person or a defined group of people.
2.11. Dissemination — sharing personal data with an undefined group of people or making it accessible to an unlimited audience. This includes publishing it in media, posting it on information and telecommunications networks, or exposing it in any other manner.
2.12. Cross-border transfer — sending personal data to the territory of another country, to a foreign government body, or to a foreign individual or company.
2.13. Destruction — any action that permanently erases personal data so it can never be restored within the information system, and/or that destroys the physical media on which the data was stored.
3. What Personal Data We May Collect
3.1. Last name, first name, and patronymic.
3.2. Email address
3.3. Phone numbers.
3.4. We also gather anonymized visitor information (cookies included) through Internet statistics tools such as Google Analytics and others.
3.5. In the rest of this Policy, everything listed above is referred to simply as “Personal Data.”
4. Why We Process Personal Data
4.1. We process User personal data to enter into, perform, and end civil law contracts, and to give the User access to the services, information, and/or materials available on the website.
4.2. We may also contact the User with announcements about new products, services, special offers, and events. Anyone who does not want to receive such messages can opt out at any time by writing to office@mychauffeurdrive.us with the subject line “Refusal of notifications about new products and services and special offers.”
4.3. Anonymized data collected through statistics services helps us understand how Users interact with the site and lets us improve both the site and its content.
5. What Allows Us to Process Personal Data
5.1. We only process User personal data when the User has entered it and/or submitted it through the dedicated forms on MyChauffeurDrive.us. By completing those forms and/or sending personal data to the Operator, the User accepts this Policy.
5.2. We process anonymized User data whenever the User’s browser settings allow it — meaning cookies and JavaScript are turned on.
6. How We Collect, Store, Transfer, and Otherwise Handle Personal Data
We protect personal data by applying the legal, organizational, and technical measures required to fully satisfy current personal data protection legislation.
6.1. The Operator keeps personal data safe and takes every possible precaution to keep unauthorized parties away from it.
6.2. Under no circumstances will User personal data be passed to third parties, except when doing so is necessary to fulfill obligations under a client agreement or to comply with applicable law.
6.3. If a User discovers that their personal data contains errors, they can correct it themselves by notifying the Operator at office@mychauffeurdrive.us with the subject line “Updating personal data.”
6.4. There is no time limit on how long we process personal data. A User may withdraw consent to processing at any moment by notifying the Operator by email at office@mychauffeurdrive.us with the subject line “Revocation of consent to the processing of personal data.”
7. Sending Personal Data Across Borders
7.1. Before transferring personal data abroad, the Operator must first confirm that the destination country offers reliable protection for the rights of data subjects.
7.2. If a destination country does not meet that standard, personal data may still be transferred across the border only when the data subject has given written consent and/or when an agreement involving the data subject is being performed.
8. Rights You Hold Over Your Personal Data
8.1. Subject to the conditions established by law, you have the following rights
- To ask for a copy of the personal data we hold about you;
- To have inaccurate or incomplete personal data corrected;
- To object to or limit our use of your personal data;
- To withdraw consent for processing that is based on consent. Withdrawing consent does not affect the lawfulness of any processing carried out before the withdrawal;
- To have your personal data deleted where you have withdrawn consent, where processing is no longer needed, or where processing violates the law;
- To data portability — meaning you can have a copy of the processed data we received from you sent to an entity of your choosing.
8.2. For any questions about how your personal data is processed, or to submit a request or exercise any of these rights, contact our Data Protection Officer at office@mychauffeurdrive.us.
8.3. We examine every request and inform you of the steps taken as quickly as possible, and within one month at the latest. If we require more information from you, or if your request turns out to be complicated, we will promptly let you know that we need additional time to review it properly.
8.4. If you feel we have not resolved your requests, or if our responses do not satisfy you, you may file a petition with the National Authority for the Supervision of Personal Data Processing. You also have the option of going to court.
9. Closing Provisions
9.1. Any User who wants clarification on matters related to the processing of their personal data can contact the Operator by email at office@mychauffeurdrive.us.
9.2. This document will be updated to reflect any changes the Operator makes to its personal data processing policy. The Policy stays in effect indefinitely until a new version replaces it.
9.3. The current version of the Policy is freely accessible online at mychauffeurdrive.us/privacy-policy/.